Imagine opening an app that doesn’t just recommend what’s popular but what's perfect for you: an intimate jazz club away from the crowds, an art exhibit tailored to your interests or brunch at your ...

Personalization has always been one of the clearest bridges between marketing and emotion. Different things spark emotion for different people, depending on who we are and how we experience the ...

For more than a decade, social platforms have faced criticism for embedding algorithms that fuel compulsive behaviors, encourage doomscrolling, and measure success by time spent glued to screens.

Transparency is key. If users understand when they’re engaging with AI-generated media and can opt in knowingly, brands can ...

Fast, personal digital experiences don’t happen by accident, they take clean data, cross-team trust, and a shared plan for using AI the right way. Customer conferences are a great space to connect and ...