Agentic process automation uses autonomous AI agents to manage complex government workflows and outperform rigid RPA.

Judgment is a muscle and it’s important to protect it rather than outsourcing it the moment the going gets tough.

Fast Company Executive Board member Deepti Kunupudi shares best practices for fairness, transparency, accountability, and privacy in AI.

A new report reveals the areas where technology is making the biggest, most positive impact on benefit administration.

As America’s labor market slows, AI-led interviews and auto-generated cover letters are dramatically changing the process of getting a job. And maybe not for the better. More than half of the ...

AI literacy often gets reduced to tool use. In classrooms, what matters far more is how students think with AI, how they ...

As health insurers increasingly turn to AI, researchers explore the promise of efficiency—and the risk of amplifying existing ...