IT software company HelpSystems recently opened its Automated Bot Store, which provides pre-built bots to help customers to evolve automation projects using the company’s Automate robotic process ...

Robotic process automation, or RPA, can save organizations considerable time and money. Where appropriate, RPA can complete manual processes much faster and more accurately than a human. With many low ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), The CX Automation Company™, today announced the addition of a new CX/EX Scoring Bot running in the Verint Open Platform. This unique bot ...

Babu Sivadasan is Co-Founder and Chief Executive Officer of JIFFY.ai, a global provider of intelligent automation and low/no-code solutions. While 2020 focused on necessary business reactions amid a ...

When trying to install home automation systems one problem that continually arises is a solution to push physical buttons on existing appliances, machines and gadgets. A number of companies are ...

Customer service is one of the most popular business applications of automation and bot technologies. Applied successfully, chatbots not only cut costs but improve customer satisfaction. In contact ...

BOT or NOT? This special series explores the evolving relationship between humans and machines, examining the ways that robots, artificial intelligence and automation are impacting our work and lives.

ORLANDO, Fla. --- AI-powered bots are delivering numerous benefits for contact centers and their agents, Dan Bodner, chairman and CEO of Verint, told the audience at the opening general session of his ...

Twitter is testing a new label that lets automated bot self-identify as such in their labels, the company has announced. The feature is designed to help help people tell human and automated accounts ...