The IT Infrastructure Library (ITIL) offers best practices for delivering IT services using a systematic approach to IT service management (ITSM). ITIL certification is near the top of almost every ...

SCHAUMBURG, Ill.--(BUSINESS WIRE)--Enterprises adopting frameworks to create value for their stakeholders often believe that they need to select just one to implement. A new white paper from AXELOS ...

The ITIL framework – the acronym being retained from its former description of Information Technology Infrastructure Library – is focused on aligning IT services with the needs of businesses, ...

With the release of the new ITIL 4 Foundation courses AXELOS has officially launched ITIL 4. This is the latest update of the world’s most widely used service management framework. ITIL 4 has been ...

AXELOS, the new guardian of management and best practices frameworks Itil (Information Technology Infrastructure Library) and Prince2, is planting roots in Asia as it begins its drive to expand the ...

Launching in Q1 this year, ITIL 4 is a major overhaul of the popular ITSM framework that adds more clarity for businesses trying to automate, streamline and implement ITSM processes. ITIL-based ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna, and ...

In 1944, the CIA’s precursor, the Office of Strategic Services, distributed the Simple Sabotage Field Manual, a pamphlet containing instructions on how Allied sympathizers in Nazi Germany might weaken ...

In today’s fast-paced business environment, professionals across various fields are looking to enhance their skills and stay competitive. Whether you're managing projects, overseeing IT services, or ...