I’ve worked with a number of bosses in a variety of creative industries. And in my experience, these are industries in which some of the greatest results require a good balance of skill and creative ...

This transcript was prepared by a transcription service. This version may not be in its final form and may be updated. Erin Delmore: What do you get when you mix a slew of job openings with a pandemic ...

Some bosses would rather ignore problems than deal with them. This boss told his employee to simply follow instructions rather than ask for clarification. Surprise surprise, things did not go well.

I’ve long been captivated by the idea of creating a leadership “user’s manual.” The basic idea is that managers should create a short guide to their personality, work style and, yes, even quirks, so ...