You've no doubt heard stories about people who lost money or received subpar goods and services from a business. Although it's possible for things to go wrong due to unforeseen circumstances, a bit of ...
The process of going through security at airports is a necessary, but often frustrating, step for airline passengers. With more than 50,000 Transportation Security Administration (TSA) officers ...
The Denver-based ultra-low-cost airline racked up twice as many complaints per passenger as the next-worst airline, according to a new report. Through its online complaints and comments portal, the ...
Accusations are up nearly 20 percent since 2014, according to a nonprofit, which warns that “the infrastructure for enforcing ...
U.S. Transportation Department officials last year were up to their necks in complaints submitted by air travelers over everything from delays and cancellations to accommodations for disabled ...
A federal appeals court will no longer accept complaints about Aileen Cannon, the judge presiding over the federal criminal case against Donald Trump in Florida, that appear to be part of an ...
Russian journalists learned that a government office inadvertently made thousands of sensitive complaints viewable online, ...
There were a total of 361 consumer complaints submitted to the Consumer Financial Protection Bureau (CFPB) related to the reverse mortgage industry during the calendar year 2023, according to a ...
Three of the most budget-friendly airlines in the U.S. generated the highest rate of passenger complaints, an analysis from the U.S. Public Interest Research Group (PIRG) finds. Researchers at PIRG ...
Customer complaints are an inevitable part of a business, but it can be discouraging to deal with them. A good leader knows how to look at customer complaints and see what factors need to change. And ...
Misconduct complaints against the NYPD are on the rise, but many of the officers who are accused of wrongdoing aren’t facing discipline, according to a new police watchdog report released Monday. In ...
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