For the most part, if you see a browser based tech support scam, then you can simply close the browser and start it again. On the other hand, if you are continuously seeing scams like the "Your ...

Tech Support scammers are using a free utility called Lock My PC to lock users out of their PCs unless they pay the requested "support" fees. For years telephone scammers pretending to be from ...

Tired of bad computer technical support? Here are some tips and tricks to improve your chances of a successful computer problem resolution. Think about the last time you had a computer problem: You ...

SAN FRANCISCO (KGO) -- Criminals are using new scare tactics to get access to your computer and your money. 7 On Your Side explains how this type of scam works. It's a new twist on the Microsoft tech ...

A tech support rep calls and offers to fix a computer bug you haven't even noticed, or a pop-up warning appears on the screen, instructing you to dial a number for help. In this con, scammers pose as ...

Tech support companies help businesses and individuals keep their operations running smoothly. Read our guide to research the best tech support company for you. We explain what to look for if you need ...

Shara Tibken was a managing editor at CNET News, overseeing a team covering tech policy, EU tech, mobile and the digital divide. She previously covered mobile as a senior reporter at CNET and also ...

When it comes to computer tech support, Apple and its stores get top marks from our readers. Still, Apple isn’t perfect and is not without its own horror stories, though they are fewer than the ...

Stacia Gates was on her computer one day when something strange happened. “This pop-up came up and it said it was from Microsoft,” she described. Her Microsoft computer immediately froze, and the ...

Q. I want to buy my husband a laptop that comes with great tech support because he always has a million questions. Who has the best? A. Like any computers, laptops don’t always perform perfectly. If ...

Sitting in front of her PC, the phone in her hand connected to a tech support company half a world away, Sheryl Novick was about to get scammed. The company she had reached, PCCare247, was based in ...