What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in 2025. Independent scoring across resolution quality, ecommerce integrations, ...

September 24, 2024 -- Duncan Lennox, VP & GM of Applied AI, Google Cloud -- Since 2018, when we launched Contact Center AI, Google Cloud has helped thousands of organizations deliver better ...

Confidence isn't optional when a conversation can make or break a deal — it's the difference between sealing a contract and walking away empty-handed. Even the most seasoned sales professionals can ...

Nashville, TN , November 3, 2025-- Integrity Solutions, a leading provider of sales performance, customer service, and coaching training solutions, today announced the launch of the GAP Model™ ...

Every day, thousands of conversations between businesses and their customers unfold, each containing valuable insights that traditionally vanished into thin air. Conversation intelligence technology ...