The 2025 U.S. Open delivered a master class for golfers and procurement leaders alike. When thunderstorms on June 15 transformed golf's most demanding major into what many called "unplayable", J.J.

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Customer lifetime value (CLV) is a business metric used to ...

The supply chain has always been a balancing act. Whether it is cost and efficiency, customer service vs. profitability, or in modern times resiliency vs. risk. And now, we are increasingly seeing ...

According to the 2023 Gartner Supply Chain Technology User Wants and Needs Survey, customer service and experience (CX) is one of the top three most frequently selected business priorities for ...

Customers value time savings; reducing operational time on your products leads to a competitive advantage, increased loyalty and revenue growth. Innovation in time efficiency isn’t just about product ...