JD Power have just gone public with their latest APEAL study, which, in a nutshell, basically measures overall satisfaction. We recently covered an effort by an AI firm to grade driver satisfaction by ...
CHICAGO--(BUSINESS WIRE)--CCC Intelligent Solutions Inc. (CCC), a leading cloud platform powering the P&C insurance economy, today released the findings from its Moments of Truth study identifying the ...
TROY, Mich.--(BUSINESS WIRE)--With U.S. auto insurance rates up 11.2% on average during the past year—and insurers still losing an average of five cents on every dollar of premium they ...
Netradyne, a provider of AI-powered fleet safety solutions, has collaborated with Kutzler Express, a YMX Logistics company to leverage Netradyne's dual-facing safety cameras and driver-coaching ...
Customer Satisfaction Equals Better Business Dealers are increasingly focusing on educating customers, offering transparent pricing, and providing digital retailing tools to improve customer ...
Due to the rapidly evolving business environment, organizations' survival hinges on their ability to foster a culture that embraces adaptability and continuous learning and places the customer at the ...
The construction of effective customer satisfaction surveys becomes part of a pivotal strategy for achieving a deeper connection with customers. The creation of winning customer satisfaction surveys ...
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