Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More It’s no secret that prioritizing customer success ties directly to ...

ChurnZero was founded in 2015 to help subscription businesses succeed at scale, spot potential churn risks early, and identify renewal and expansion opportunities. Its products included solutions for ...

WASHINGTON, Dec. 10, 2024 /PRNewswire/ -- ChurnZero, the platform and partner for customer success, has launched an integration with Gong, the revenue AI company, to help customer success (CS) teams ...

ChurnZero, the platform and partner for Customer Success, has partnered with Northpass, the leading digital customer education platform, to enable Customer Success (CS) teams to seamlessly manage and ...

Put yourself in the shoes of a consumer. You look down at your phone and see a text message from a company whose brands you use frequently with an offer that seems perfectly matched with your current ...

ChurnZero, the leading Customer Success platform and partner, has launched Customer Success AI™ (CS AI™), the first generative artificial intelligence built into a Customer Success platform to ideate ...

WASHINGTON, March 1, 2023 /PRNewswire/ -- ChurnZero, the platform and partner for Customer Success, has partnered with Northpass, the leading digital customer education platform, to enable Customer ...

“Let’s kill the health score!” Bombshell dropped—not by a competitor, but by a valued member of our customer advisory board (CAB). And guess what? Despite including the customer health score as a core ...

The addition of Northpass to Gainsight’s product portfolio creates the only end-to-end Customer Success platform in the market, allowing businesses to not only automate their high-touch customer ...

Customer success platforms (CSPs), or software designed to help business-to-business companies manage and monitor their customer success efforts, are increasingly in demand. According to a Research ...

Continuous digital connection has fundamentally transformed the entire customer relationship lifecycle, from sales and marketing through to customer service and renewal. In place of the sporadic sales ...

Today’s business environment is tough — as such, customer success has become a crucial aspect of generating revenue. It’s no longer enough to simply acquire new customers; retaining and expanding ...