Business Wire

Black Box Achieves Gold Partner Status in Genesys Ascend Partner Program

LAWRENCE, Pa.--(BUSINESS WIRE)--Black Box ®, a leading IT solutions provider that delivers cutting-edge technology solutions and consulting services to businesses worldwide, today announced it has ...
Nasdaq

MAXIMUS and Genesys Announce a Joint, Cloud-Based Omnichannel Contact Center Platform for Government Agencies

RESTON, Va.--(BUSINESS WIRE)-- MAXIMUS (NYSE: MMS), a leading provider of government services worldwide, announced today an agreement with Genesys® to offer the MAXIMUS Genesys Engagement Platform ...
Business Insider

Genesys Acquires Altocloud to Empower All Businesses with Improved Sales and Service Results Through AI and Journey Analytics

SAN FRANCISCO and GALWAY, Ireland, Feb. 27, 2018 /PRNewswire/ -- Genesys® (www.genesys.com), the global leader in omnichannel customer experience and contact center solutions, has completed the ...
Business Wire

Genesys Named a Leader by the IDC MarketScape for General Purpose Conversational AI Software

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-powered experience orchestration, was named a Leader in the IDC MarketScape: Worldwide General Purpose Conversational AI Software ...