The Daily Mirror

EFC pilots Grievance Handling Guidelines for businesses with ILO collaboration

The International Labour Organization (ILO) has invited the Employers’ Federation of Ceylon (EFC) to initiate a pilot project to launch Grievance Handling Guidelines that were formulated through ...
hcamag.com

How employers can approach grievance handling policies in Singapore

Singapore is set to introduce a new workplace fairness law in 2024, which will include a requirement for employers to have grievance handling processes in place to resolve disputes. It comes after the ...
Mint

Centre issues guidelines for effective public grievance redressal, AI-driven mechanism to speed up resolution

The union government has unveiled new guidelines aimed at improving the handling of public grievances. These guidelines are designed to empower citizens and bring greater efficiency to the grievance ...
Island

ILO together with EFC launches pilot project to address employee grievances at the workplace

Grievance handling in Human Resource Management (HRM) refers to the process by which employee complaints, concerns, or disputes are formally addressed and resolved. The goal is to provide a structured ...
Hindustan Times

GMDA to bring in AI, set up control room to upgrade its grievance redressal system

The Gurugram Metropolitan Development Authority on Tuesday said that efforts are being made to upgrade its grievance redressal system to deliver faster resolution of citizens’ complaints pertaining to ...
Hindustan Times

GMDA integrates social media for grievance redressal

The Gurugram Metropolitan Development Authority (GMDA) has upgraded its complaint-handling system by integrating WhatsApp and social media platforms, making it more user-friendly and efficient. This ...