Tech leaders: Create an IT operating model that can adapt to disruption and still deliver value Your email has been sent The quest for customer obsession is arduous — littered with obstacles that ...

Chief information officers often talk about their "IT operating model." This overly complex term describes the core activities needed to run an IT organization. IT does not exist in a vacuum. It ...

A new Forrester study finds firms that achieved higher performance levels transform their IT operating models and address challenges incrementally. Image: Adobe Stock IT operating models are in ...

The trust gap widens as artificial intelligence (AI) goes mainstream, according to research from Salesforce. Brands are turning to generative AI to boost efficiency while improving customer engagement ...

Traditional business models with siloed functions struggle to keep pace with changing markets and customer needs due to slow response and fragmented technology. To stay competitive and deliver greater ...

NEW YORK and MUMBAI, India, Nov. 13, 2019 /PRNewswire/ -- Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a leading global IT services, consulting and business solutions organization, ...

As a fractional chief operating officer and business coach and consultant, I often end up discussing what value my client’s business delivers and how they deliver it. Most businesses are pretty clear ...

DEERFIELD, Ill. & MUMBAI, India--(BUSINESS WIRE)--Walgreens Boots Alliance, Inc. (Nasdaq: WBA) and Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a leading ...

Walgreens Boots Alliance is turning to managed services to transform its global IT function. The drugstore giant is expanding a strategic partnership with IT services/solutions provider Tata ...