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Kenya Power Gives Alternative After Confirming Token Message Delays

UPDATE: The Kenya Power and Lighting Company (KPLC) has announced that the company is still experiencing a delay in delivering tokens purchased through the Kenya Power Mpesa Paybill 888880. In an ...
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How to Reverse a Transaction for KPLC Tokens Bought Erroneously

Every day, thousands of Kenyans purchase electricity tokens from the Kenya Power and Lighting Company (KPLC) through mobile money platforms such as M-Pesa and Airtel Money. However, errors can ...
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Kenyans question KPLC token structure, share screenshots of different rates

Kenya Power and Lighting Company (KPLC) explained the reasons consumers get fewer electricity tokens KPLC shared the tariff categories which determine the amount of tokens and units allocated per user ...
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Kenya Power Provides List of Banks Its Customers Can Use to Purchase Tokens

KPLC has issued an update regarding delayed token delivery, stating that it is still experiencing delays with the normal M-Pesa paybill method. “We would like to inform our esteemed customers that we ...
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How to update your token meter

On June 12, Kenya Power and Lighting Company (KPLC) launched the 'UpdateToken Meter Yako' initiative to upgrade the software on all prepaid token meters. The company hopes to update about 7.4 million ...