For years, we’ve been hearing that traditional library reference service is dead. In reality, reference just disappeared, like Jimmy Hoffa. But unlike in the case of Hoffa, no one in the library field ...

Welcome back to another year at UMass Lowell! Whether you’re arriving on campus for the first time, a grad student beginning a research project or a faculty member setting up course reserves, the UML ...

Virtual reference services have increasingly become an integral component of academic libraries, offering researchers and students immediate, remote access to expert assistance. These services utilise ...