Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. Is it possible to talk about business transformation and ...

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

Microsoft has recently announced the 'next generation' of AI product updates across its business applications portfolio, including the launch of the new 'Dynamics 365 Copilot', to provide interactive, ...

In the age of hyper-personalization, customer expectations are constantly evolving. Businesses are now expected to deliver seamless, tailored experiences across every touchpoint—from sales and service ...

AI is rapidly moving beyond creating static videos to generating entire interactive worlds you can play in real-time, with Google's new Genie 3 leading a wave of "world models" from competitors like ...

The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

REDMOND, Wash. — Jan. 17, 2011 — Microsoft Corp. (Nasdaq “MSFT”) CEO Steve Ballmer today announced the worldwide availability of Microsoft Dynamics CRM Online, the cloud version of the new Microsoft ...

“We believe geography is a powerful way to connect all aspects of retail from store operations and merchandizing to financial planning and e-commerce,” said Simon Thompson, director of commercial ...

Microsoft Flow, the company’s recently launched workflow management tool, has now arrived on mobile in the form of an iOS application. Essentially a direct competitor to IFTTT, Microsoft Flow debuted ...