Fixing patient no-show problem requires effective communication strategies to reduce missed appointments and improve healthcare revenue and ...

The following article is reprinted with permission from Western Pennsylvania Hospital News.Many emergency medicine departments in [Pennsylvania] and throughout the country are experiencing ...

A strong reputation is an invaluable asset in today's competitive healthcare landscape. It attracts new patients, fosters trust within the community and, ultimately, translates to better patient ...

Communication professor Charee Thompson, right, and graduate student Junhyung Han led a study that found that shared decision-making and the quality of the health care provider’s history-taking and ...

From 2017 to 2022, patients with better communication with providers were more likely to report being offered and accessing a patient portal, but disparities persist. Objectives: To identify the ...

Patients were satisfied with receiving their lung cancer screening (LCS) pulmonary nodule results via letter and considered the amount of information provided in the letter appropriate. Study Design: ...

Electronic Health Records (EHRs) represent a fundamental shift in the practice of modern medicine, providing a comprehensive and digital record of patients’ clinical histories. Their adoption has ...

Patient experience is a crucial aspect of healthcare that can significantly influence the success of health providers and practices regarding patient satisfaction and revenue. Positive experiences ...