New bring your own (BYO) GenAI model offers greater flexibility to customers’ AI-driven transformation Expansion of Now Assist portfolio with Strategic Portfolio Management helps employees harness ...
ServiceNow CEO Bill McDermott is planning to focus the company on industry-specific use cases as he runs the playbook that worked well at SAP. McDermott, who joined ServiceNow in October just days ...
Built on the Now Platform, Now Assist for Telecommunications Service Management leverages NVIDIA AI to help boost agent productivity, speed time to resolution, and enhance time to value. The first ...
If there is one way to categorize all the recent technology vendor shows and conferences, you could easily call this “The Spring of AI.” It feels like there is a new AI announcement every day. However ...
New HFS Research and NewRocket study finds that human-heavy, labor-based ServiceNow services are collapsing under AI's speed and scale—demand for specialized, outcome-driven providers is surging. As ...
NEW YORK, Dec. 11, 2025 /PRNewswire/ -- Traditional ServiceNow service delivery models are being reexamined as enterprises look to unlock more of the platform's AI-driven potential, according to a new ...
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