SINGAPORE: 30 Aug. 2018 — Customer satisfaction with tractor after-sales service is higher (up 28 points on a 1,000-point scale) when owners choose to have their tractor serviced at their own premises ...

The iconic image of the American farmer is the man or woman who works the land, milks cows and is self-reliant enough to fix the tractor. But like a lot of mechanical items, tractors are increasingly ...