The redesign was informed by a yearlong research effort that included surveys, focus groups and in-depth analysis of website ...

We use technology more and more every day. Few of us can even go an hour without checking our phones, and devices like fitness trackers and tablets have become commonplace. But the complexity or ...

“Imagine an interface where you can quickly shift between talking, typing, clicking, and even drawing to instruct software, like moving around a whiteboard in a dynamic conversation,” Carl Rivera ...

Automating underwriting, servicing and routine tasks frees banks and lenders to focus on real conversations with customers.

Google's Pixel lineup of phones are packed with smart features - but a few setting tweaks can make them even better.

Product and User Experience Design students work on physical products in the workshop. The new program combines physical and digital elements of user experience. (Katelyn Dayley) BYU’s industrial ...

User experience is changing as AI improves design and research, leading to smoother, more engaging interactions that create trust and connection. Both user experience (UX) and artificial intelligence ...

Government agencies that implement plain language in the design of digital content and products can improve user experience, accessibility and inclusion, which speakers underlined at the Digital.gov ...

In collaboration with the Department of Information Science, the ATLAS Institute’s certificate in user experience gives students the skills and vision to reimagine how humans interact with technology.

The business intelligence (BI) tools of earlier generations were not very user-friendly. So much so that you had to have significant technical skills to interact with them. This meant decision-makers ...

Design thinking is, at its core, a process of empathizing with the user. The methodology has been successfully used in many industries to drive human-centred innovation, resulting in the creation of ...

Brands and businesses must balance optimizing their online presence through SEO with providing an excellent customer experience. This raises the question – can SEO redefine client experience, or does ...