New York, New York - January 06, 2026 - PRESSADVANTAGE - Silverback AI Chatbot has announced continued development and ...

Nearly every SaaS product is either integrating AI or planning to do so. However, the term “AI” has become so broad that it’s ...

Enterprise applications vendor Unit4 has long been an advocate of what it calls self-driving ERP. This week, it is taking a big step closer to realizing that vision with the roll-out of Ava, its ...

This article explores the five biggest mistakes leaders will make with AI agents, from data and security failures to human ...

From a marketing and adoption standpoint, humanizing AI agents can lower the barrier to first use. Karina Tymchenko, founder of digital marketing firm Brandualist, says vendors often see higher ...

Silverback AI Chatbot today announced the introduction of a new capability termed AI Agents, which expands its AI chatbot platform to support more autonomous and context-aware conversational workflows ...

Kunal is a thought leader in Digital Journal’s Insight Forum (become a member). Healthcare systems are facing the dual challenges of delivering exceptional patient experiences while managing costs and ...

Customers contact companies regularly to purchase products and services, inquire about orders, make payments and request returns. Until recently, the most common way for customers to contact companies ...