BURLINGTON, Mass. and SAN FRANCISCO, Jan. 18, 2022 /PRNewswire/ -- Nuance Communications, Inc. (NASDAQ: NUAN) today announced an expansion of the company's strategic partnership with Genesys®, giving ...

A cloud experience orchestration leader and cloud computing company collaborate to reimagine customer engagement in the digital-first era SAN FRANCISCO, Jan. 10, 2023 /PRNewswire/ -- Genesys®, a ...

Genesys Cloud CX revenue growth of approximately 50% year-over-year propels company past $2 billion total revenue SAN FRANCISCO, March 7, 2023 /PRNewswire/ -- Genesys®, a leader in cloud experience ...

REDMOND, Wash., and SAN FRANCISCO — Jan. 23, 2020 — Microsoft Corp. and Genesys have expanded their partnership to provide enterprises with a new cloud service for contact centers that enables them to ...

Today Genesys announced, in a blog authored by Tony Bates, CEO, Genesys, that going forward the company will concentrate research and development, as well as sales, marketing, and operational ...

Cloud contact center leader first to integrate with both Zoom Phone and Zoom Meetings, new unified interface drives increased employee productivity and better customer service SAN FRANCISCO, May 19, ...

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced the Genesys Cloud™ platform reached nearly $1.9 billion annual recurring revenue ...

Investment strengthens the company’s global partnerships with Salesforce and ServiceNow to accelerate the agentic AI customer experience orchestration opportunity SAN FRANCISCO--(BUSINESS ...

Genesys(R), a global cloud leader in AI-Powered Experience Orchestration, has been recognized as a Leader in the Frost Radar(TM): Workforce Engagement Management (WEM), 2025 Report. Frost & Sullivan ...

SAN FRANCISCO, Aug. 30, 2023 /PRNewswire/ -- Genesys®, a global cloud leader in AI-powered experience orchestration, today reported results for the second quarter of its fiscal year 2024 (May 1 –July ...