How to Cloud Telephony It is clear the cloud is going to change things, with new models, new prices, and new capabilities. The cloud isn't for everyone. On the other hand, the PBX (though no one calls ...

Cloud-based tools have of late become the ubiquitous business aid and are among the top technology trends that have the potential to re-shape businesses. One of the significant riders on the cloud ...

Enterprises in the financial services industry are increasingly reliant on superior service to differentiate. Consumers expect to be served quickly and effectively when they call customer support. If ...

The telecommunications landscape is set to take the next leap in its evolution – setting the stage for a digital-first era. Traditional telephony, which relies on analogue and digital technologies, is ...

I guess "Cloud" is the current buzzword. After reading about cloudwashing in "Will the real private cloud please stand up?", I started to think about it in our industry, Telecom. Does, taking a PRI ...