The Venezuela raid isn’t about what the headlines say it’s about. Here’s what they’re not telling you. On January 3rd, the ...

Tension: We pride ourselves on rational consumer choices while loyalty programs exploit our psychological aversion to waste.

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Tension: Every email signup represents an exchange where customers offer attention in return for value, yet most ...

The 2015 data revealed something marketers spent the next ten years trying to complicate: people want to hear from brands ...

Tension: We expect friendships to end with clear reasons or dramatic fallouts, yet the relationships that shaped ...

Noise: Social media metrics and viral moments convince us that being entertaining is the same as being emotionally available, ...

Tension: Companies have more customer data than ever, yet struggle to balance immediate revenue needs against long-term ...

Join thousands of thoughtful readers receiving our clearest insights every week. No clutter. Just the clarity that matters.

Join thousands of thoughtful readers receiving our clearest insights every week. No clutter. Just the clarity that matters.

Join thousands of thoughtful readers receiving our clearest insights every week. No clutter. Just the clarity that matters.

I write this with urgency. We are living through a slow-motion cognitive collapse – a collapse of our shared sense-making in the face of AI-generated confusion and media dysfunction. Every day brings ...