Automatic Data Processing, Inc. ADP is accelerating growth by actively driving DataCloud penetration and stepping up ...

The City of Fairfield and the Solano County Workforce Development Board are stepping in to support employees facing layoffs ...

A bill to restore collective bargaining rights for a majority of federal employees cleared the House in a floor vote Thursday afternoon. House lawmakers voted 231-195 to pass the Protect America’s ...

Businesses can now oversee and guide every customer interaction in real time, creating a new role in the customer experience center: the AI Supervisor. "As AI agents handle more and more customer ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Talks over how to regulate Workforce Pell, a new need-based financial aid program for short-term job training certificates, will kick off this week at the Department of Education. But the meeting ...

The Trump administration on Friday requested the Supreme Court block a review of whether the president has rendered key civil service laws as no longer functional, arguing a lower panel of judges that ...

The streaming wars have a new entrant. Versant, the cable-heavy company slated to be spun off early next year from NBCUniversal, plans to introduce a new streaming outlet tied to MS NOW in the middle ...

The new direct-to-consumer offering from MS NOW is being pitched as different from other subscription digital offerings, but it will include 24/7 access to the linear network. Announced at the Versant ...