This is no longer a story about one fire or one community. It is a test of whether the systems Americans rely on after ...

Louisiana agencies handle consumer complaints for free. Insurance disputes, lemon law claims, contractor fraud, utility ...

Partial payments are beginning to reach residents impacted by the 2023 East Palestine train derailment, more than a year after class counsel promised personal injury compensation would be issued.

This spring, a team of NBC News reporters began digging into complex insurance systems — including health care, homeowners’ ...