Enterprise-grade AI reduces operational cost, accelerates customer resolution, and establishes a scalable automation blueprintNew York, Jan. 21, ...

Muskan Fnu receives a 2025 Global Recognition Award for measurable gains in telecom customer experience and operations, ...

TCL is taking majority ownership of Sony’s Bravia series of TVs, the two companies announced today. The two firms said they ...

The human brain doesn’t remember everything verbatim. It remembers meaning. Patterns. Emotional weight. That’s the standard ...

AI automation has already shown its value for standardized, high-volume processes. Now, genAI and agentic AI can deliver humanlike service in less standardized interactions.

Happiest Minds is also developing a cross-industry AI platform to accelerate deployment of these solutions at scale. Happiest ...

The Rancho Santa Fe Association is considering making changes to the Art Jury process, the way all development in the ...

Sony and TCL sign a memorandum of understanding for a strategic partnershipin the home entertainment field. AV Technology ...

Your frontline teams are your brand. They influence satisfaction more than any marketing campaign ever will. But they can't ...

A Kia Telluride owner says she sold her SUV in exhaustion after two full engine replacements in a single month resulted in a ...

HGS (listed on BSE & NSE), a leading provider of digital experience, business process management (BPM), and digital media services, today announced the launch of AMLens, a next-generation, AI-powered ...

The massive change in the printing world is not the result of hype. The reason it happened is that digital printing solves ...