JD Power have just gone public with their latest APEAL study, which, in a nutshell, basically measures overall satisfaction. We recently covered an effort by an AI firm to grade driver satisfaction by ...
TROY, Mich.--(BUSINESS WIRE)--With U.S. auto insurance rates up 11.2% on average during the past year—and insurers still losing an average of five cents on every dollar of premium they ...
CHICAGO--(BUSINESS WIRE)--CCC Intelligent Solutions Inc. (CCC), a leading cloud platform powering the P&C insurance economy, today released the findings from its Moments of Truth study identifying the ...
Customer Satisfaction Equals Better Business Dealers are increasingly focusing on educating customers, offering transparent pricing, and providing digital retailing tools to improve customer ...
Netradyne, a provider of AI-powered fleet safety solutions, has collaborated with Kutzler Express, a YMX Logistics company to leverage Netradyne's dual-facing safety cameras and driver-coaching ...
Due to the rapidly evolving business environment, organizations' survival hinges on their ability to foster a culture that embraces adaptability and continuous learning and places the customer at the ...
Moments of Truth Research Shows Strong Link Between Insurer and Repairer Customer Satisfaction and Reveals Carriers’ Customer Retention Is Not Tied to Satisfaction The study, based on data from 2,400 ...
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