New purpose-built hardware, powered by Microsoft Azure, brings high-fidelity conversational AI to revolutionize customer ...

Your app works beautifully. Users love the interface. Marketing is hitting targets. Then one morning, you wake up to angry ...

In 2026, food delivery services, like Uber Eats, DoorDash, and Grubhub, will face a new law in California, called AB 578, ...

From overheating smart beds and privacy snafus to generative AI foul-ups and bricked smart thermostats, we had a bumper crop ...

Alaska Airlines is the latest airline to ground its planes because of an IT meltdown. We talked to industry leaders about why ...

T2, formerly 9mobile, faces a crisis with 2,664 subscriber exits in three months, highlighting ongoing trust issues despite ...

I am writing about my niece's awful experience with furniture retailer The Range. I feel it has failed to show a shred of ...

After nearly nine years at Sonos, including a stint as chief product officer, Bouvat-Merlin took the helm of Sauron just last ...

If an AI bubble is on the horizon, what can we do to learn from our history and protect ourselves from the worst?

With millions of tourists visiting Japan each year, there are certain things you should never, ever do while you’re there.

Mobile money operators and banks in Ghana must learn a basic rule of modern service: when your systems are down, communicate. Silence is not neutrality. It is disrespect.

By the time it did, it was no longer his. Within six minutes, more than N255,000 vanished from his account through multiple ...