WASHINGTON, Oct. 2, 2025 /PRNewswire/ -- Genesys Impact is proud to announce that it has officially achieved two ISO certifications: ISO 27001 for Information Security Management, and ISO 9001 for ...

Recognition reflects Genesys Cloud leadership in AI-driven workforce engagement, strengthening performance, quality and service readiness across human and virtual teams "Genesys Cloud gives ...

Award-winning contact center and IT-support social enterprise empowers its workforce and achieves measurable gains in service quality and operational efficiency using AI from Genesys SAN ...

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, has been recognized as a Leader in the Frost Radar™: Workforce Engagement Management (WEM), 2025 ...