As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but also intuitive, integrated technology for the people who serve them. When ...

Across the globe, pioneering organizations are harnessing the power of AI and agents to enable smarter, faster decisions, and take action to deliver meaningful business outcomes. The rise of AI and ...

SAN FRANCISCO, Oct. 27, 2025 /PRNewswire/ -- Zendesk, the global leader in AI-powered service, has been named a Leader in the 2025 Gartner Magic Quadrant for CRM Customer Engagement Center. Zendesk ...

After detailing its plans to revamp its game streaming service at the beginning of October, Amazon is finally ready to relaunch Luna. The new Amazon Luna is available at no additional cost for Prime ...

Autonomous CRM includes multiple stages of the customer journey – lead management, sales, configure price and quote (CPQ), field service and customer service and support. ServiceNow highlighted how ...

NEW YORK, Sept. 2, 2025 /PRNewswire/ -- PolyAI, a leader in enterprise conversational AI, today announced it has been recognized in multiple 2025 Gartner reports, including the Hype Cycle for Customer ...

Confused by CRM software? Find the best CRM for beginners in 2025! We compare HubSpot, GoHighLevel, Salesforce, & others, focusing on ease of use and key features. Read Joe Biden doctor's full ...

Starting your investing journey can feel overwhelming, but it doesn’t have to be. Today’s best online brokers for beginners are designed to simplify the process from opening your first account to ...

ServiceNow has set its sights on the CRM market. If you hadn’t heard it before now, it came through loud and clear at Bill McDermott’s Knowledge user conference keynote this year as he declared that ...