Impacted Amazon customers should have received payments of up to $51 as part of the company's settlement with the Federal ...

In her KPIX report posted on her YouTube channel, Julie Watts opens with a blunt warning: bank robbers aren’t the only threat ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Boston’s self-proclaimed Fashion Whisperer—continued to dress the city’s wealthy long after several clients questioned ...

Generally speaking, it would be pretty fair to call Costco a store that's loaded with good deals. From the famous $1.50 hot dog and soda combo to the $4.99 rotisserie chicken, there are certain offers ...

One of my biggest pet peeves is poor customer service and this is prevalent all over Guyana. However, this shouldn’t deter customers from highlighting their experiences in the public domain. I believe ...

Danny Shader can trace the trajectory of payments company PayNearMe back to one single moment: When a customer called his head of product an “effing idiot.” Shader founded the Santa Clara, ...

A complaint letter is a formal and constructive way of addressing a problem or grievance concerning a product, service, or situation. Crafting an effective complaint letter involves expressing your ...

Q: Our board (sadly) only meets four times a year. And, the notion of prudent spending for reserve items seems dead on arrival as to our suggestions as local, on-property-resident observers. As an ...

Ron Beattie, a candidate in Democratic primary election for mayor of Frederick, was clearly very upset that incumbent Michael O’Connor had a State of the City address shortly before the day of the ...

India’s Hikal Limited has been hit with an FDA warning letter chiding the drug ingredients manufacturer for failing to uncover the cause of dozens of complaints of metal contamination in its products.

Select an option below to continue reading this premium story. Already a Honolulu Star-Advertiser subscriber? Log in now to continue reading. The Honolulu Star-Advertiser welcomes all opinions. Want ...