Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

A nonprofit group has filed a complaint alleging a federal judge has been bullying her law clerks. It's a flashpoint in the debate over whether the judiciary can police itself.

Russian journalists learned that a government office inadvertently made thousands of sensitive complaints viewable online, ...

Tyler Perry faces fresh allegations of sexual assault and sexual battery in a lawsuit from an actor who appeared in his movie ...

Most people buy goods with a guarantee so that their money isn't wasted if the product breaks down quickly. Sometimes, ...

The letters reminded companies that continued breaches could lead to federal lawsuits and civil penalties of up to about ...

Boston’s self-proclaimed Fashion Whisperer—continued to dress the city’s wealthy long after several clients questioned ...

Last week, a major UK supermarket fell foul of a customer complaint and was forced to take a Christmas card off its ...

One of my biggest pet peeves is poor customer service and this is prevalent all over Guyana. However, this shouldn’t deter customers from highlighting their experiences in the public domain. I believe ...

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Deportation or “removal” of non-citizens seem to be very unpopular among many. An “Order of Removal” is a legally binding decision by an immigration judge requiring a non-citizen to leave the U.S.

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