The latest report highlights staffing reductions, rising retirement claims and ongoing customer service and improper payment ...

This press release brings clarity on Limitless Management’s company practices, addressing misconceptions and feedback ...

The NAR REALTOR Benefits® Customer Experience Award celebrates RentRedi’s impact on real estate agents who advise rental ...

TransLink is advancing a bevy of feature improvements through its new customer experience action plan, including better ...

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

Arcwood Environmental, a national leader in sustainable waste management and environmental services, announced that it has ...

Chargebacks erode margins, increase processor scrutiny, and introduce friction. Learn about chargeback management best ...

Industry-specific cloud platforms bring proactive, orchestrated agentic AI to every commerce moment PALO ALTO, Calif., Jan. 08, 2026 (GLOBE NEWSWIRE) -- Talkdesk®, Inc. today introduced Customer ...

Engineering services provider Ipsum Group has acquired liquid waste management company CountyClean Group. Alongside expanding ...

Talkdesk®, Inc. today introduced Customer Experience Automation (CXA) -powered Commerce Orchestration and announced a new Talkdesk Consumer Goods Experience Cloud™. Commerce Orchestration will be ...

Account managers have long been seen as essential. But in many cases, they’re unintentionally creating friction instead of ...

Singer Sri Lanka PLC has unveiled its newly revamped Maharagama Service Centre, reaffirming the company’s long-standing ...