As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Thanks to Elon Musk, most Americans learned earlier this year that MAGA thinks empathy is evil. Cruelty isn’t the problem, the Tesla CEO claimed in an attempt to justify his turn toward authoritarian ...

Many people assume empathy is too soft, too subjective, or too deeply personal to quantify. In our own survey, nearly half of the respondents agreed that “it is impossible to measure empathy.” This ...

Empathy was once considered too soft and squishy for the world of work, but decades of research have shattered that myth. Empathy includes three pieces: sharing others’ experiences, trying to ...

Empathy is essential to connection, until it starts erasing the self. These are the two hidden traps even the kindest partners fall into. The cultural narrative around empathy is overwhelmingly ...

Leda Stawnychko has received SSHRC funding. Kris Hans does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has ...

Pre-configured bots promise 24/7 coverage at a fraction of the cost of a full-time team. As a founder myself, that kind of efficiency is surely tempting: 82% say they’re confident they’ll use digital ...

BOSTON, Sept. 16, 2025 (GLOBE NEWSWIRE) -- As college application season kicks into gear, students are once again being warned to steer clear of the “life-changing service trip” essay—often seen as ...

The first day of opening statements in Ryan Routh’s federal trial ended with Judge Aileen Cannon noting the case was "moving at a pretty fast clip," after a lengthy day of testimony that put the ...

Kirk's remarks, delivered during an episode of "The Charlie Kirk Show" on Oct. 12, 2022, also included him saying he thought of empathy as "very effective when it comes to politics" and that he ...

As a leader whose company serves other businesses, sometimes you find yourself in a tricky situation when trying to make a sale or close a deal. Your current or prospective customer doesn’t want to ...