Apollo.io reports that sales reps waste time on manual dialing; effective dialer software improves productivity and ...

BOISE, Idaho, Dec. 4, 2025 /PRNewswire/ -- TELEO Capital Management, LLC ("TELEO"), a leading lower middle-market private equity firm, today announced the acquisition of Ytel, Inc. ("Ytel"), a ...

Finding the right tools for your business can be tricky. Been there, done that. There are so many options, and everything sounds complicated. I'll try my best to not overwhelm you with this piece of ...

This predictive software analyzes data to flag behaviors that could lead to policy violations. The program is intended to be preventative, offering training and mental health resources rather than ...

AOL will discontinue its iconic dial-up internet service on September 30, 2025, ending a 34-year run that defined the early days of the Internet. The decision closes a nostalgic chapter for millions ...

IVR (Interactive Voice Response) – a system previously recorded voice messages, routing of calls within the call-center, using information that the customer enters on the phone keypad by touch tone.