Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

Massachusetts’ share of federal child care payments remains unaffected by the nationwide freeze announced by the Trump ...

VIC handles complex conversations with drivers in real time, reducing the workload for driver managers. The AI agent can ...

There are a lot of predictions that artificial intelligence doctors are coming soon. A look at the investment market confirms ...

Age UK, Yorkshire Wildlife Trust and RSPCA reveal the CRM, digital experience platform, and other marketing technologies they use to help boost support.

The coaching strategies Indiana football's Chandler Whitmer brought to Bloomington played a key role in Fernando Mendoza's ...

Target's latest round of corporate job cuts is not just another restructuring story, it is a case study in how large employers now treat mass layoffs as a routine management tool rather than a last ...

GE HealthCare CEO Peter J. Arduini, the man tapped to lead the $20 billion-a-year business, spoke to Fortune about how he’s ...

Telehealth services peaked during the COVID-19 pandemic when health care providers needed to continue care safely. Many local ...

November’s meeting of the Texas A&M system board of regents included unanimous action to amend policies affecting faculty ...

Virtual nursing systems results from 10 health systems reveal impacts on nurse workload, patient care, and cost savings in 2024 and 2025.

For more than a year, Alaska’s court system has been designing a pioneering generative AI chatbot termed the Alaska Virtual ...