Top 14 free web-based help desk software & ticketing systems
Nov 17, 2025 · HubSpot's Free Help Desk and Ticketing Software is a unified help desk dashboard where all customer requests are stored. That lets the entire team easily track, prioritize, and manage …
The Best 10 Email Ticket Systems - HubSpot Blog
Mar 13, 2023 · Email ticketing systems are typically included as part of a help desk software suite with many features to streamline your support processes. First, let's review what you expect from your …
The 23 Best Internal Help Desk Ticketing Software and Tools for IT ...
Aug 16, 2024 · TLDR — HubSpot's Help Desk and Ticketing Software offers free and paid plans with CRM integration, automation features, a simple interface, and comprehensive service management …
Customer Support: Definition, Importance, + Strategies
Nov 20, 2024 · That likely means you’ll need customer support ticketing software to organize incoming tickets into a shared inbox and communicate with customers across all support channels.
21 Support Ticketing Tools Your Service Team Will Love You For
Sep 3, 2024 · Get Started with HubSpot's Support Ticket System for Free Read on to learn more about what a customer service ticketing system is, why it's important, how to choose one, and my top 21 …
AI Ticketing: Your Not-So-Secret Weapon for Customer Service
Nov 21, 2024 · HubSpot offers help desk and ticketing software designed to help you scale customer support and satisfaction. If you‘re using HubSpot or plan to use HubSpot, it’s an ideal solution …
The 10 Best Issue Tracking Software Systems - HubSpot Blog
May 10, 2022 · Now that we've covered the basic features of issue tracking software, check out the lists below to find a free or premium option that's best for your support team.
I Dove Deep Into the 10 Best Customer Engagement Platforms (and …
Dec 12, 2024 · Reviews: Customers love the engaged support that they receive from the HubSpot support team when they call or have a support ticket. This has been my experience as a HubSpot …
What Is a Support Ticket? A Quick Definition - HubSpot Blog
Jun 24, 2022 · A support ticket is a document that records interactions between a customer and a customer support team. When a customer submits a query, a ticket is created and shared between …
HubSpot Service Hub pricing guide — plans that help service teams …
Jul 10, 2025 · The Free Tools plan offers foundational customer service capabilities — ideal for freelancers or early-stage startups. It includes basic ticketing, a shared inbox, live chat, and simple …