
Interactive voice response - Wikipedia
Interactive Voice Response (IVR) systems are automated telephony systems that interact with callers, gather information, and route calls to the appropriate recipient. They operate using voice recognition …
What is interactive voice response (IVR)? - IBM
Interactive voice response (IVR) is an automated telephone system technology that enables callers to receive, provide information or make requests by using voice or menu inputs. It allows them to …
What Is IVR (Interactive Voice Response) & How Does It Work?
Nov 2, 2024 · Interactive voice response (IVR) is a technology included in today’s leading voice-over-internet-protocol (VoIP) solutions that greets and acts on information it collects from callers.
What Is IVR? - Interactive Voice Response Explained - AWS
What is Interactive Voice Response? Interactive voice response (IVR) is an automated phone system that allows your customers to choose from voice menu options and interact using voice and number …
A Complete Guide to Interactive Voice Response - Twilio
What is IVR? IVR, or Interactive Voice Response, is a self-serve technology that lets callers navigate through a phone system before talking to a human operator. We’ve all run into, “Press one for …
What is Interactive Voice Response? - GeeksforGeeks
Jul 23, 2025 · Interactive Voice Response (IVR) is an incoming caller who can access information via a voice response system of pre-recorded messages without speaking to an agent with, an automated …
What Is Interactive Voice Response (IVR)? Benefits & Setup - Nextiva
Aug 22, 2025 · Interactive voice response (IVR) is an automated telecommunication technology that interacts with callers through voice commands or touch-tone keypad input. It uses pre-recorded …
What is interactive voice response (IVR)? - TechTarget
Feb 4, 2025 · Interactive voice response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipients.
Interactive Voice Response System: Your Guide to Modern Call …
What is interactive voice response? An interactive voice response (IVR) system is automated call center technology that uses voice prompts and touch-tone keypad responses to interact with callers. IVR …
What is Interactive Voice Response (IVR) & How It Works
5 days ago · What Is an Interactive Voice Response (IVR)? An Interactive Voice Response (IVR) is a phone system feature that lets callers interact with a company’s automated menu using voice or …