How to investigate a billing charge from Microsoft
When you see unexpected charges from Microsoft in a statement from your bank, credit card, or any other payment provider, we want to help you resolve your question as quickly as possible. If you …
How to get a refund on a Microsoft subscription
If you want a refund because don't recognize a charge on your account, you can now investigate it on the Manage your payments page of your Microsoft account dashboard. Learn more. To continue, …
[Article] How to find the source for unknown charges - Microsoft Q&A
Jul 5, 2025 · Applies to Microsoft account, billing Sometimes you may come across a purchase that you haven't made. Now, Microsoft has made it easy for you to view purchases made using your bank …
I am being charged for a subscription I don’t have on my account. I ...
Jun 22, 2025 · 🔍2. Investigate Unrecognized Charges If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and select " Investigate ". …
investigate an ongoing billing - Microsoft Q&A
Dec 2, 2025 · To investigate an ongoing charge on your bank account related to Microsoft 365, you can contact Microsoft support for assistance. Here are some steps you can take: Contact Microsoft 365 …
Payment charge - Microsoft Q&A
Jul 30, 2025 · Based on your description: You can manage recurring billing and cancel subscriptions via: Turn recurring billing on or off Cancel your Microsoft subscription Investigate billing charges If you’re …
Unknown Charge - Microsoft Q&A
Jul 13, 2025 · Avoid charges with your Azure free account - Microsoft Cost Management Review your individual Azure subscription bill - Microsoft Cost Management Identify anomalies and unexpected …
I can not investigate a billing charge because my account dashboard ...
Jul 28, 2025 · In that case, contact your organization’s Microsoft 365 administrator. You can look at this document for reference: How to investigate a billing charge from Microsoft - Microsoft Support …
Subscription Charges - Microsoft Q&A
1 day ago · To cancel your subscription and get help with the charges, you can contact Microsoft 365 Support. Here are the steps you can follow: Identify your subscription: Make sure you know which …
I have a charge on my credit card that I don't know about
Jul 31, 2025 · How to investigate a billing charge from Microsoft If you're still having trouble finding why you have been charged and cannot cancel the subscription in your account, it is recommended to get …
How do I request a refund or investigate a charge for Microsoft?
Jul 12, 2025 · How do I request a refund or investigate a charge for Microsoft when I do not have my payment information added onto my account? So, on May 5, 2025 I received an email notice from …
need to investigate a microsoft charge - Microsoft Q&A
Feb 13, 2025 · Therefore, we are unable to verify payments or make changes to your accounts. Since this charge is from Microsoft and you're unsure about which account it belongs to, the best option is …
What product am I being billed $11.99 / month? - Microsoft Q&A
Aug 10, 2025 · To investigate about your charge, please go to this link and follow the steps: How to investigate a billing charge from Microsoft Or if you want to talk/chat with a live support agent:
How to investigate a billing charge from Microsoft
Feb 27, 2025 · Identify anomalies and unexpected changes in cost - Microsoft Cost Management Learn how to identify anomalies and unexpected changes in cost. Understand your invoice for your …
How to get a refund on a Microsoft subscription
If you want a refund because don't recognize a charge on your account, you can now investigate it on the Manage your payments page of your Microsoft account dashboard. Learn more. To continue, …
Charge on my credit card - Microsoft Q&A
6 days ago · To investigate a charge on your credit card, especially if you don't have any purchases or subscriptions associated with your account, you can follow these steps: Check Your Email: Look for …
How to find out more details a charge from Microsoft on my …
Dec 24, 2025 · This article provides further guidance on the topic: How to investigate a billing charge from Microsoft - Microsoft Support As community moderators, we kindly ask for your understanding …
Unknown Microsoft 365 charge on my account. - Microsoft Q&A
Jul 16, 2025 · Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
View your Microsoft Store order history - Microsoft Support
Need more help? How to investigate a billing charge from Microsoft Contact Support For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need …
I have a charge on my credit card from Microsoft that I do not know ...
Mar 31, 2025 · If you see an unexpected charge from Microsoft on your credit card, here are steps to investigate and resolve it: If you don't recognize a charge on your account, go to the Manage your …
I received a charge of $106.00 yesterday and don’t know how or why.
Sep 5, 2024 · Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your …
Locate unknown charge - Microsoft Q&A
Jul 29, 2025 · If it doesn't show up, the charge may have been from a family member or a friend who might have your payment card added/linked to their accounts. Please check their accounts' Order …
I am not sure what I am being charged monthly for.... - Microsoft Q&A
1 day ago · I am getting a charge monthly of $10.74 , but I am not sure what it is for..as I have access through my work? And I have no idea what device- please advise- thank you
Charged for microsoft365 I don't have any subscriptions - Microsoft …
3 days ago · Manage recurring billing in the Microsoft 365 admin center Learn how to manage your subscription renewal for a Microsoft business subscription by turning recurring billing off or on. Avoid …
Email Invoice - Microsoft Q&A
Sep 30, 2024 · You can follow the steps outlined in this link: How to investigate a billing charge from Microsoft - Microsoft Support. If you have admin roles in the Microsoft 365 admin center, you can …
PLEASE TEELL ME WHY I AM BEING BILLED TODAY FOR $106.22 - Microsoft …
3 days ago · Here are some common reasons: Subscription Type: If you have a Business Standard subscription, it may include charges regardless of whether you actively use all features. Billing …